Declaration No. 1741362 to the CNIL on 02/07/2014.
Transaction security
UNIWORLD implements all means to ensure the confidentiality and security of data transmitted on the Mandalashop-online.com website via the secure interface of our banking partner's online payment system.
After choosing your type of bank card, you will be connected to our secure payment server. You will then simply need to indicate your card number, its expiration date and its visual cryptogram (excluding Bancontact).
Payment is completely secure thanks to the online payment system of our banking partner: CIC. Your banking data only circulates on the Internet in encrypted form, that is to say, they are coded in such a way as to make them completely illegible. In addition, they are only processed by the bank and are never in the possession of UNIWORLD. Indeed, when you enter your card number to make your purchases on the mandalashop-online.com website, it is, in reality, to CIC that you transmit them.
Technical details: The security system is based on SSL (Secure Socket Layer) encryption. Encryption is fully supported by SIPS (Secure Internet Payment Service of Atos). This payment solution is the most widely used in France for online payment
Personal data protection policy
A family-owned and French company, UNIWORLD is also a civic-minded company that places the principles of honesty and transparency at the heart of its daily actions. We are convinced that the foundations of a solid and lasting relationship with you are based on trust and mutual interest. We attach great importance to protecting and respecting what is most precious to you, namely your privacy and your choices. In accordance with Regulation 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation or GDPR), we provide you with the best guarantees.
Our main commitments
• Your personal data is subject to confidentiality.
• They are used exclusively by us.
• Your personal data is never resold to third parties.
• Your personal data is protected.
• Your banking data is protected, because it is not saved.
The third party here refers, as the General Data Protection Regulation indicates in its article 4 as “a natural or legal person, a public authority, a service or a body other than the data subject, the controller, the processor and the persons, who placed under the direct authority of the controller or the processor, are authorized to process personal data”.
Reference legal texts
EUROPEAN PROVISIONS - Regulation 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC.
FRENCH PROVISIONS - Law No. 78-17 of 6 January 1978 on information technology, files and freedoms, which makes the CNIL, the National Commission for Information Technology and Liberties, the regulator of personal data in France.
What is personal data?
The General Data Protection Regulation defines, in Article 4, personal data as any information relating to an identified or identifiable natural person, knowing that an "identifiable natural person" is deemed to be a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more specific elements specific to his physical, physiological, genetic, mental, economic, cultural or social identity.
Why do we collect / receive personal data?
The collection or receipt of personal data is always justified by the services we provide to you. We collect personal data from you, or receive it from you, through our website, our questionnaires, the pages dedicated to the products we offer, or social networks. In some cases, when you create your account or purchase products, you directly provide us with personal data necessary to process your request. In other cases, we collect personal data using cookies to understand how you use our website.
When we collect personal data, we indicate the mandatory fields with an asterisk. This data is essential for the execution of the contract that we have concluded with you (sending the goods that you have purchased on our website and providing information on the tracking of your order), for the provision of the service that you have requested from us (sending newsletters), for compliance with legal obligations (invoicing). If you do not complete the fields marked with an asterisk, our ability to offer you the products and services concerned will be directly and negatively impacted.
How do we protect your personal data?
We attach great importance to respecting and protecting your personal data. In this sense, WE TAKE ALL NECESSARY PRECAUTIONS AND UNDERTAKE TO NEVER RESELL THE PERSONAL DATA THAT YOU ENTRUST TO US TO THIRD PARTIES. Upon receipt of your data, we apply rigorous procedures and security measures that prevent any unauthorized access. Our collaboration with certified organizations such as Paypal also allows us to effectively protect your banking data. In this sense, WE NEVER SAVE YOUR BANK DETAILS. For more details on the protection of your banking data, you can consult Paypal's certifications online.
How long do we keep your personal data?
We keep your personal data only for the time necessary to achieve the purpose for which we hold this data, that is to say to respond to your needs (account creation, product ordering, contacting our services) and your requests (request for information or subscription to the newsletter), as well as to fulfill our legal obligations (invoicing).
When the use of your personal data is no longer justified or when you have expressed your wish to delete your personal data, we erase them from our systems and files and anonymize them so that any identification becomes impossible.
What are your rights over your personal data?
THE RIGHT OF RECTIFICATION - Article 16 of the GDPR
You have the right to obtain, without undue delay, the rectification of personal data concerning you that are inaccurate. In particular, you have the right to obtain that your incomplete personal data be completed, including by providing a supplementary declaration.
THE RIGHT TO ERASURE - Article 17 of the GDPR
You have the right to obtain the erasure, without undue delay, of personal data concerning you. This right is not absolute and applies under the conditions defined by the General Data protection Regulation. We may be required to retain your personal data, as set out in the General Data Protection Regulation, for legal or legitimate reasons (compliance with your legal obligations or the establishment, exercise or defense of our legal rights).
THE RIGHT TO OBJECT TO PROSPECTING - Article 21 of the GDPR
You have the right to object at any time, for reasons relating to your particular situation, to the processing of personal data concerning you. In this case, we will no longer process your personal data unless legal and legitimate reasons prevail. When your personal data is processed for commercial prospecting purposes, you have the right to object at any time to the processing of your data for these purposes. When you do so, your personal data will no longer be processed for these purposes.
How to delete or modify your personal data?
To rectify or delete your personal data, you can do so directly, on your personal Mandalashop account or by contacting Customer Service by email, at contact@mandalashop-online.com or by post, at the following address:
Sarl Uniworld
Customer Service - Personal Data
1400 rue de la Castelle
34070 Montpellier - France
To oppose commercial prospecting, simply click on the unsubscribe link present in any newsletter or communication that we send you.
What is a cookie? How do we use cookies?
Cookies are small text files that are stored by your web browser on your computer, smartphone or any other device connected to the Internet. They are used to make websites work properly, to optimize their operation but also to collect information. They are essential for your browsing comfort, the security of your browsing and to obtain information on the websites you visit. There are mainly two types of cookies:
• functional cookies facilitate your browsing comfort and guarantee the security of your browsing,
• advertising cookies make it possible to offer offers targeted to your needs and preferences.
We use cookies to improve the operation of our website and the use you make of it but also to better understand how you use our website as well as the tools and services we make available to you. We do not use these cookies to collect personal data, however, we may sometimes correlate the information contained in a cookie with the personal data we collect through our services or receive from you. WE UNDERTAKE TO NEVER PROVIDE PERSONAL DATA TO ADVERTISERS OR THIRD-PARTY SITES THAT DISPLAY ADS BASED ON YOUR INTERESTS.
How to delete cookies?
You can change the cookie settings at any time to disable them in your browser. However, please note that once you disable cookies, you will no longer be able to access certain features of our website. You will still be able to access our website but will no longer be able to place an order.