We generally ship orders within 48 hours maximum. The time may vary depending on the printings to be made. Then the delivery time depends on the carrier you select.
• In Europe, the carriers selected for you are: Moondial Relay, DPD, and Fedex.
• Internationally, the carriers selected for you are Fedex and DPD, depending on the parcel destination.
DPD and Fedex deliveries are much faster and more reliable than Mondial Relay. If you're in a hurry, we recommend choosing DPD or Fedex as your carrier.
For Belgium and Luxembourg:
• Delivery to a Locker with Mondial Relay (3 working days): € 2.50. free delivery for any order over 29 €
• Delivery to a Point Relay with Mondial Relay (3 working days): € 3.50. free delivery for any order over 39 €
• Delivery to a Point Relay Pickup with DPD (2 working days): € 5.50. free delivery for any order over 39 €
• Home delivery with DPD (2 working days): € 6,50. free delivery for all orders over 49 €
For United Kindgom
• Home delivery with Fedex (3 to 5 working days): € 9. free delivery for any order over 49 €
For Guernesey, Isle of Man, north Irland, Jersey
Same conditions as for United Kingdom
For Greece, Finland
• Delivery to a Point Relay Pickup with DPD (2 working days): € 12,50. free delivery for any order over 89 €
• Home delivery with DPD (2 working days): € 16. free delivery for all orders over 99 €
For the Netherlands:
• Delivery to a Locker with Mondial Relay (3 working days): € 5.50. free delivery for any order over 29 €
• Delivery to a Point Relay with Mondial Relay (3 working days): € 5.50. free delivery for any order over 39 €
• Delivery to a Point Relay Pickup with DPD (2 working days): € 5,50. free delivery for any order over 39 €
• Home delivery with DPD (2 working days): € 6,50. free delivery for all orders over 49 €
For Germany
• Delivery to a Point Relay Pickup with DPD (2 working days): € 5,50. free delivery for any order over 39 €
• Home delivery with DPD (2 working days): € 6,50. free delivery for all orders over 49 €
• Home delivery with Fedex (3 working days): € 6,50. free delivery for all orders over 49 €
For Portugal and Austria:
• Delivery to a Point Relay Pickup with DPD (3 working days): € 6,50. free delivery for any order over 49 €
• Home delivery with DPD (3 working days): € 7,50. free delivery for all orders over 59 €
• Home delivery with Fedex (3 working days): € 6,50. free delivery for all orders over 49 €
For the Azores and Madeira :
For any order Fedex home delivery (5 working days): €26 excl. VAT (free delivery for all orders over €110 excl. VAT)
For the United-States
For any order Fedex home delivery (approx 5 working days): 20€ excl. VAT (free delivery for all orders over €100 excl. VAT)
For other countries
In case of question, please send us an email, knowing that we deliver worldwide.
Important notice
If you do not collect the package within the time period indicated by the postal services, the package will be returned to us and the reshipment will remain at your expense.
You can track your package using the package number that you will receive by email or, failing that, through our Customer Service.
To follow our Fedex shipments : https://www.fedex.com/fr-fr/tracking.html
To follow our DPD shipments: https://trace.dpd.fr/trace
To follow our Mondial Relay shipments: https://www.mondialrelay.com/en-gb/parcel-tracking/
ATTENTION: The customer is required to check the condition of the packaging as well as the products upon delivery.
ATTENTION: If your package was obviously damaged on delivery, refuse it. Do not sign the delivery slip without making specific reservations.
ATTENTION: Mondial Relay does not deliver to islands and enclaves, such as the Canary Islands, Andorra, Jersey, The Vatican for example. Please select DPD or fedex carrier.
If you need to, or have a problem finalising your order, contact us.