Shipments are currently carried out in Colissimo by La Poste (French post office).
Delivery with dedicated follow-up in Metropolitan France, Corsica and Monaco and delivery with dedicated follow-up and against the recipient’s signature (or not) for all the other destinations.
If you do not withdraw the package within the times indicated by the postal services, the package will be returned and the return will remain under your responsibility.
You can track your package through the package number you will receive by e-mail or, alternatively, via the Customer Service of MandalaShop online.
You can also choose to be delivered in specific withdrawal points (at the Post station, in Pickup Relay or Pickup Station)
Delivery within 48 hours for metropolitan France, Corsica and Monaco.
Delivery within 3 to 7 days for zones 1 and 3 (Colissimo home without signature)
Delivery within 2 to 10 days for zones 2 and 4 to 6.
Delivery within 5 to 10 days for Overseas Territories.
The delivery periods are expressed in working days.
CAUTION: The customer is responsible for checking the condition of the packaging and the products upon delivery.
CAUTION: If your package is damaged on delivery, refuse it. Do not sign the delivery note without making specific reserves.